We are always looking for ways to improve and let our customers know that we are constantly thinking about them in the process and the journey that they have with us and we always want to continue to build on that trust that we have with our customers. We are so proud of the relationship that we have built with each and every single one of our customers, even the relationships that we build with people who just come in and browse around. We want to make sure that we give them the same experience that we give anyone else because we never know when they will be in the market for what we offer. We never know who they know and who they could suggest us to so we are a company that is very big on customer service when you come into our hot tub store near me we want to greet you with Refreshments we want to greet you with the nice big smile we want to greet you and show you around if that’s what you want if that’s not what you want we want to make sure that we give you your space to browse around and check in you occasionally to see if you have any questions. sometimes you may come in and you just browsing around and you don’t want to be bothered at first and we can respect that as well we just also know that at some point customers normally come up with a lot of questions when they come into our hot tub store near me as you walk around and you see all the projects that we offer and all the hot tubs that we have to offer a trust us there is a lot of questions that will eventually start to come up especially if you are seriously looking to buy. That’s what we love about this is that we can build these relationships with our customers to make sure that we help you get exactly what it is that you are looking for. We don’t want you to come in and feel like you are being rushed to make a decision. We have literally worked with customers who are purchasing a hot tub for over 6 months. It is a big decision, it is an important decision and we want to make sure that you are making the best decision for you all the way down to our construction projects. We are constantly working with our customers making sure that they know all the steps that they are going to see, making sure that they are familiar with the construction and then making them feel comfortable that they can trust us with it. we put them in very good hands with their project managers once it gets to that step we put them with amazing salesmen when they come in to do their project selections at our hot tub store near me. We have literally made a great plan that can serve any customer from my older age to a younger age. We really want the customers to know that we are always improving any way that we can in our customer service or in our setup and our hot tub store near me makes the store flow a lot better that is more appealing to our customers. We are dedicated to get the job done not just get the job done we are also dedicated to do the job the correct way we take our time with paying attention to even the small details of any project. We are very meticulous when we are even delivering your hot tub store near me to your home. We want to make sure that we put it exactly where we spoke about putting it. if you will be getting any of the electrical work done or any concrete work done if you’re getting one of our hot tubs delivered to your home from our hot test store near me we are going to make sure that we put it in the perfect placement that you wanted we will also let you know if anything needs to be changed maybe if that’s not the best spot maybe if something else better worked we are going to communicate with you. of course at the end of the day you have the final say so because it is your house the only thing that we can advise against if it’s something that goes against your HOA or something like that because we wouldn’t want you to be in trouble and we don’t want to get in trouble either so we want to always make sure that we are at least following HOA regulations that are in place in your neighborhood if you stay in the neighborhood that is under that type of leadership. That is something that we would like to know early on so we can make sure we are gathering all the information that they will need from us so that we don’t have to delay any of our projects or get your hot tub from our hot tub store near me. no worries if it is something that slip your mind the longest the delay could be maybe might be a couple of weeks maybe a couple days depending on the HOA that you are residing in with determine that most of them are quick But of course there are a few that are still just a little bit behind so it takes a little bit longer because it takes a lot of in-person visits and drop offs and Pickups so but it’s totally doable and we’ve done it multiple times and we promise that we can get you taken care of. The process is not hard at all for us we are very used to it we’ve done it a lot of times now the only thing that we do like to let our customers know if you are more than welcome to handle it on your own a lot of our customers would prefer to do it that way because they are submitting things themselves and they know what to look forward to if they’re looking at getting another project maybe something then inside of the house anything else some of our customers just like to do with themselves to learn a lot more. Most of the time we do handle this ourselves cuz most of the time the customers do not want to handle or deal with their HOA so it’s something that we have no problem doing. We normally know all of the steps that they are going to ask, we normally know all the things that they’re going to do and all the things that we need to have ready to provide to them so it is something that we will do with absolutely no worries at all.