If you have any questions about our processes and flow that is completely fine we love to answer all our customers questions because we want you to be in the know. if you have previously worked with us on a project before I know we talk about an article about how many things have changed because we want to make things more simpler for our customers we want to be sure that we can cater to the older crowd and also the younger crowd and nobody gets confused throughout the process which is why we want to simplify the process more and more. The process will not be that different from what you have already experienced with us it’s just a little bit more straightforward into the point and it keeps us accountable and you accountable and it keeps us all on the same page even after your hot tubs in more is delivered you now get a binder that’s going to go over all warranty information so when you have to call and you have questions about warranty what’s covered what’s not or what the cost would be or what we handle it will literally all be in your binder for you. That has been a wonderful thing that we have added to our list of things to do for our customers and it has been a hit all the customers have loved it because it is answering all of their questions where they feel like they don’t have to call someone or they’re left in the dark or they don’t know. Especially if it was a busy season for us and maybe we’re not able to get to the phone or call them back as fast as they would like. It’s great to be able to offer customers just about an immediate answer because it’s all there in their binder for them. We want you to know that we are always thinking about you and what we can do to make your job easier whether it is less work for you or whatever the case may be. if you are getting one of our hot tubs in moore we want you to consider that our prices are simply unbeatable for the luxury item that we are offering. you see where a lot of people get tripped up when they go visit other companies who are selling what we are selling or at least they think so is because it could be cheaper but it’s not the same brand it doesn’t carry the same type of features and benefits and it’s not luxury it’s not built to last and that is what makes us different and stand out. you have to get to a point where you’re not looking at cost and you’re looking at what will it cost me if I want to go the cheaper route and get stuck with something that you are constantly putting money into. look at it like this purchasing one of our hot tubs in moore is like going to your favorite dealership that has your dream car and then going to someone who is considered one of our competitors is like going to a buy as is lot The difference is are pretty straightforward you know that when you go to that particular lot you are going to be putting a lot of more money in that car because it’s not ready it’s been used it’s pretty old it probably needs new tires it’s probably due for oil change there’s so much money that you’re going to pour into that car where as you could have bought a car and gently used or even brand new and then you wouldn’t have as many issues you would just keep up with regular maintenance and issues with prison itself way further down the line. that’s how we like to consider it when we are talking to customers about one of our hot tubs in moore because customers will come in and they will say something like we found this way cheaper somewhere else and that’s completely fine we’re never trying to convince customers to purchase anything from us we just like to be open and honest with our customers and very transparent. we are even transparent with our hot tubs in moore that are more from our more affordable line it doesn’t mean that they are not luxury it doesn’t mean that there are any less or they will perform any less they are so wonderful great bars we don’t offer anything just to say that we do it we literally hand-pick everything that’s in our showroom and that is what makes us stand out. We wanted to make sure we were bringing customers something that really could change their way of life in their way of living. We could only do that when we started to hear feedback from our customers and started to know what they were looking for that is why we really stand out and get the success that we do on our hot tubs in moore because we are always working behind the scenes to learn more about what’s trending and about what our customers want and making sure that we get it in our showroom and let them know when we have it and give it to them at the best rate and also at a luxury product line. We look forward to working with you soon if you do like what you are reading please give us a phone call and let’s get you set up for that appointment or you can come into our showroom we can also get it set up that way whichever way that you feel is better for you is perfectly fine with us. it will be good to come into our showroom if you are interested in one of our hot tubs because we want you to be able to put your eyes on it we want you to be able to do a wet test if that is something that you choose to do just let us know and we can get you squared away.