Perfect My Home has been going over our employees and a little bit of their job titles. We hope that this helps you learn more about our team and what we stand for. The company you work with on your outdoor living project is very important not just to get your desired outcome but to trust that we will take care of your home like it is our own and not leave a mess, or be careless if we need to move anything around. These projects can be costly. You need to trust that we are not taking advantage of you and appreciate you for choosing to work with Perfect My Home when looking for outdoor living companies or a hot tub store near me. We are going to introduce you to more of the team that are behind the scenes but you will hear from them at some point during the process. We have a process that you as the homeowner will appreciate because there is no confusion to keep you on the same page as us throughout the duration of your project. If you have any questions most of our staff is equipped to answer your questions or get you in contact with the right person to be sure you get the help you need about our hot tub store near me. Previously we introduced the owner, co-owner, COO, CIO, human resources director, graphic designer/ 3d designs, and warranty specialist. As you can see there are many different areas to cover while in this process but we are ahead of the game and have all these positions filled with amazing people who help push Perfect My Home forward so we can continue to expand our hot tub store near me.
With everyone being extremely busy and a lot of their plates we had to think about a position that could cover a lot of the office tasks and running errands. We thought it would be best to hire an executive assistant Autumn. She reports directly to the owner Amye and assists her with her duties like sending out welcome emails, project selections, applying payments, running errands, and more. If there is anyone else needing assistance with anything she helps out or get them in touch with the next best option. When you begin your project even if you go to the hot tub store near me there are more steps to follow. She sends you a welcome email that will tell you that your docusign contract has been sent. If it has been a few days and we have not heard from you she will follow up to remind you and see if you have any questions concerning the contract so we can move forward. When doing your project selections at a hot tub store near me if it is not completed she will let you know what else is needed to move your project forward. You will mostly hear from her at the beginning stages of your project if you have any questions throughout she will be glad to answer them for you. At the end of your project you will hear from her again to schedule an appointment for photos. She comes out when it’s a good time for you or if you are ok with not being there she can also come and take pictures. She keeps open communication with you to let you know when she is on her way and when she leaves customers love to see down with her and tell about how their project has been. This is a great way to get our google reviews and how we gather our youtube videos from our customers. They are so happy they are more than proud to give us a review and we give them a $10 gift card for Starbucks. Her role is important to the team as she moves projects forwards and maintains the behind the scenes of the project alongside Amye. It has been great having her a part of the team.
One of the most important roles of this job is appointment scheduling done by Amber. If we don’t have anyone following up with you as the homeowners to set up appointments for the sales team to come out we wouldn’t have any work to do. She checks the leads that come through from our resources that you fill out when you are in the market looking for the services we offer and from there she will give you a call to get more information on what you want and see when is the best time to schedule one of our sales rep out. She will get very basic information from you and that is the beginning of your project unless you speak or do a walk in at the hot tubs store near me then one of our salesmen in store would be your first point of contact. We know that you get very busy in your day to day schedule and it can be challenging to keep up with all of your appointments so she will call you to confirm your appointment the day before. Once your project moves a little further along and you get your walk through scheduled she will call to confirm that as well. She is great at her job and the customers love to speak with her. We have training with her so she is full of knowledge when a potential new customer calls for projects. That’s normally when you have the most questions and we want to be sure that we get all of those questions answered for you.
These are the behind the scenes Perfect My Home employees who are pushing your project forward and work very hard to do so. We strive to raise leaders so they can answer your questions just like the owners would. We have many more positions to cover like our project managers, shop hands, and more. Possibly we will cover more of our employees in future articles as this keeps you informed and you get to learn more about us and see why we are the most reviewed top rated company in Oklahoma and have 3 great hot tub store near me.