We chose to put one of our rooms in Edmond because it is a great location with high traffic and there is a need for our hot tubs in Edmond. Most of our customers that work with us do live in the Edmond areas so we did want to make sure we made things very convenient for them when it came down to them having to come to the showroom or wanting to speak to someone in person. It has been a great decision since we have opened that showroom since it is a shopping strip. There are locals who are doing other things like going to TJ Maxx or grabbing a bite to eat at Chick-fil-A which is right by our showroom. when potential customers find out that we have our showroom in Edmond we normally get a pretty good reaction because they are glad that they won’t have to travel really far out to come into view our hot tubs in Edmond. We designed that showroom with you in mind to be able to see all the wonderful projects that we offer and get an idea of what you want and how to move forward when you are working with us on a project. When you come into our showroom to meet with someone you will be greeted by one of our amazing sales members who is very knowledgeable and trained on the services and products that we do offer. They go through extensive training with us as well as learning more about the products and services we offer on their own time. They are not required to do that but most of them have taken that position upon themselves so if they get a question that they are not sure of they are well equipped to answer it.
There are a lot of different moving Parts with construction projects and if you are not knowledgeable about it it could detour a sale because the customer will think that we are incompetent. ourselves team will get an idea of what it is that you’re looking for when you first come in have a small conversation with you build some report but if you just say that you’re in to just browse and look around they will not follow you like they do when you go to a furniture store they won’t Shopper stock you. we allow you the time to look, walk around, feel talk with who you came with, experience the store and the environment. We want you to feel as comfortable as possible when you shop with us. we want you to go around and read the different specifications about our hot tubs in Edmond. Once you are ready to talk you can approach your salesman or if you see your salesman there bye but maybe coming up to you just to continue to ask you are you doing okay. from there if you know what you’re looking for or you know what you want to get started or you have more questions about something that you see in the store here is where the conversation start.
Our sales team is trained to get the answers that we need to push a project forward. If you are not 100% sure how to explain what it is that you want they will ask you certain types of questions that will get down to what the idea in your head is so that we can build it out for you. We do have a couple different options for you when you come into the showroom to shop. If you start your project there you can do your project selections as well and put down your 25 percent deposit that is required on all construction projects and our hot tubs in Edmond. If you do decide to move forward with the project and you do your project Selections in the showroom from there your sales team member will recap the next steps which will be waiting to hear from corporate office where we will be sending you a welcome email and a DocuSign contract for you to look over and sign. attached to your DocuSign contract will be the estimate of what proposal that was presented to you while you were in the showroom while you guys talked about your project, what it is you wanted and the price that she quoted you on. You can look over that to make sure all details are right before you sign and then you can respond to the welcome email that was sent to you if you do find any discrepancies on that estimate. if everything looks good you’re good to sign and then you will just be in the waiting. for a project manager to be assigned to you if you are a cash customer. If you are financing your next couple of steps will be different as you will be communicating with the financing team about what they need from you to get your loan up and going. After all of that is said and done shortly after that you will be contacted to schedule a walk-through and you will get to meet your project manager who will be handling your project from this point forward. He will be your point of contact if you have any further questions or concerns about your hot tubs in Edmond. You can still speak to corporate if certain things are needed in the corporate region but most of the time any questions that you run into during this construction process will be a question for your project manager. We hope that you had a good experience with your sales team, our corporate office and of course your project manager. We love good and honest feedback and definitely want you to share your experience with us at the end of your project. We hope that you love your project and you fall in love with your backyard even more, especially if you purchased one of our hot tubs in Edmond.