We have been covering what we are currently hiring for in our showrooms where we have our hot tubs in Edmond and also our shop just kind of in general the current positions that are available. We are going to be talking about what the positions do, what they mean to the team and the importance of the road. if you read the other articles you do know that each role is important so we don’t want to make it seem like any role is less important than the others they are all pivotal and what we do and it’s very important to us that we feel them with the right candidates that carry the mentality and the characteristics that we are looking for. The Experience doesn’t 100% have to be there. We do prefer someone with some kind of experience though depending on the positions that you are applying for. Of course if you were going for more of a qualified role then there would need to be some experience and some schooling and things there to kind of back up what you are saying. We do have very big roles here as well where we have our hot tubs and Edmond because we really need people to help us carry the load of where we are going. We have really big goals and really big visions and we are well on our way to meet them and once the right people are in place we know that we will be closer and closer and closer and that is something that we look forward to doing. We are very excited to open the doors to be able to add more to the team because it’s not just like you’re coming to get a job you come in and you will be coming into a family dynamic. and it’s just not because this is a family-owned company it is because we have made everyone feel welcomed into the family we all are very joky we all play around with each other it’s a very good time when we all get together we joke a lot in our meetings and that just keeps work fun and light-hearted because we all are very busy and our roles as well. We never want anyone to think that we are not serious about our jobs and the things that we do because everyone here is extremely busy we are all busting ourselves every day to make sure that we are meeting deadlines and crushing goals and doing everything that we can do to make sure that the company is where it needs to be. So the first row that we are going to talk about, which has been taking quite a bit of time to find the right candidates, is going to be our customer service role. Why is this role so important to us? we like to call this quite literally one of the most important roles in the company and we say that because if there was no one to call customers who sent in inquiries showing interest on some of the lead hubs that we work with or even just calling us in personally then how would we schedule them a sales appointment to be able to quote them what they are wanted for their backyard project. This role is so important because this is why we all have a job because someone is able to call someone have a conversation with them answer their first initial questions that they’re going to have about our hot tubs in Edmond Which is very helpful for the salesperson because if you get all those questions answered then when they get there they’re just kind of want to talk numbers in their whole Vision with being able to show it in their backyard. This role is very important because we need someone to be checking all the different spots that we do have leave information being sent to we need somebody to be able to categorize it we need somebody to put it on the sales people’s calendars to make sure that they don’t miss it we also need someone to confirm these appointments so our sales people are not wasting a drive and wasting their time when they could be in the showroom maybe doing some other things or some other training on the hot tubs in Edmond or any of the other projects that we offer where customers will have a lot of other questions. We know that this role is very important and we know that it takes the right candidate to sit in this role. You have to want to be on the phone, you have to want to talk to customers. That is something that is just straightforward. There’s no other way that we can sugar coat it. there is a way that you can text the customers some customers do prefer text only that is perfectly fine some customers provide an email sometimes we’ll say they prefer that so whichever way that a customer prefers for you to contact them is the way that we want you to contact them but it’s a very important role just to make sure that you are contacting them and getting them booked and scheduled. there are a lot of different customers who are very curious about the hot tubs in Edmond and they won’t come in they would prefer for someone to come to them and have a conversation especially if they’re going to be pairing it with a construction project That is something that most customers will want to set up an appointment for it. but that’s another reason why it’s very important to have a customer service person who can answer all these questions and get customers taken care of so they can get exactly what it is they need on one phone call rather than another. just imagine if you called in and you were curious about one of the hot tubs in Edmond but you got the runaround you kind of got a voicemail there was not one specific person that you talk to so you ended up getting a little bit frustrated about the third person that you talk to and then you just decided all together that you just didn’t even want it anymore that is something that we completely want to avoid here and with the processes that we haven’t played. We know that this will be absolutely a game changer for not just us as a company and all the different roles that we do but also for everyone else. If you’re interested in this role, we know we didn’t really cover too much about the schedule pay or anything like that in this specific article. Just let us know we will go over that information with you personally. and this is also not something that requires that you have a ton of experience in the hot tubs in edmond.