In this article we are going to cover a little bit about our process when you are beginning a project with Perfect My Home. We want you to be well prepared and know what to expect in advance so there are no surprises along the way. Our processes are slightly different depending on your project whether it is a construction project or just with one of our hot tubs in Moore Because we do have to go a little bit more in-depth on construction projects rather than one of our hot tubs because that is a more simple project because you will be under warranty. you will also be under warranty with your construction projects but there are multiple things that go into a project like a Pergola or Pavilion so there are certain things that will be under warranty longer than others. so we want you to know what to expect at the beginning of your project and how you get to the end of your project.
The first step of course is you will come into our showroom. The first thing you’ll notice when you come into our showroom is all of our hot tubs in Moore As they do take up a lot of space and we have a lot of them on display. you’ll be great about your salesman who will help you along the process don’t worry if you are just coming in and you want to browse for a while on your own that is perfectly fine with us our salesmen are not Shopper stalkers you are free to roam around and they will just occasionally check on you to make sure that you don’t have any questions. Normally our customers who do think that they are just browsing around shopping see something really cool and then normally they approach our salesman to go ahead and assist them because then they do have questions. When you are working on construction projects it is completely normal to have a lot of questions especially if you do not work in this field because a lot goes into it. We have done construction projects for people who do work in this field and they still end up having a lot of questions because the field that they may work in is different from outdoor living projects. so please feel free to ask any questions that you may run into while you are walking around our showroom whether it’s about one of our hot tubs in moore or You see one of our other really cool projects like fireplaces or fire pits and you want to inquire more about them.
Once you and your salesman have came up with your estimate which would include all that you are wanting to move forward with on a project and you guys agree on the price that it is you will put down a 25% deposit and then your salesman will then send that information over to corporate office where you will be moving forward to your next step. either the same day depending on how early you came to the store or within the next 48 hours you will receive a welcome email that goes over if you need to complete your project selections or either thank you for doing your project selections and to make you aware that you will be receiving an email from DocuSign that will include your contract and to let us know if you have any questions about your contract. We do not specifically set a timeline on the contracts to be signed but DocuSign does automatically expire a contract if it has been there for too long. we do know some of our customers want to hold off on their project if they are maybe going out of town or they want to move some things around first before their project begins or before they get there hot tubs in moore delivered And that is perfectly fine we just want you to know that your project will be delayed especially if you are financing with lying because sometimes the financial side of financing is not a speedy process. We do work off of your time though even while your project is in construction. If you go out of town and you decide that you don’t want to do anything while you are not there you can let your project manager know and we will not do any construction while you are away. Most of our customers are fine with construction still proceeding as they are not home but some of our customers are very particular and they do want to be home anytime we are doing anything or if we are delivering one of our hot tubs and more to ensure that it is placed in their desired location. Once your contract is signed and you’re good to go on the financial side whether you are financing or you are a cash customer we will then schedule your walk through with your project manager. This is where you will first meet your project manager and he will go over some details with you, kind of set expectations on what will happen, who will come first to install what and so on and so forth they are required to keep in contact with you and at least give you two updates a week. if you are home most customers get more updates than that because they come out and ask questions to our project managers or whoever is there doing the installation and that is perfectly fine we want you to be in the know we don’t want to keep anything from you so please help them accountable to what they are supposed to do. After your initial walkthrough is done your construction is ready to begin depending on what your project is or if we’re just delivering one of our hot tubs in Moore You can expect a fabulous project before you know it.