It has been so much fun being able to get the team together to come up with ideas and topics for us to discuss for these articles to help our customers. because there are many different positions here within the company of the construction project when you are getting one or one of our hot tubs in Tulsa everyone’s perspectives are very different on what we should discuss or the things that we should go over that will make the process easier for all of our customers. of course from the office admin team because we do more of the behind the desk work more of the paperwork more of the digital work things like that we are always thinking about the contract process or the inputting of the project selections things like that so that is solely what our focus is normally going to be about the financial side how we can make payments easier if there’s a way to look into getting rid of the 3% fees are there other companies to work with that would offer a lot more benefits than the ones that we off already work with to do financing on how tips in Tulsa or swimming pools or whatever your project may be you can’t Finance anything here the only thing that we do not like to be financed is things like chemicals stuff that is more like a grab-and-go type of purchase. if it is a big purchase it has to be built or it has to be delivered something like that of course you can do financing on things like that so that is something that we do like to make sure all of our customers are aware of. we have had customers ask to do financing on the chemicals and that is just something that we do want to stay away from because we kind of don’t want to check things like that and then also looking to details on how that would be financed we think there needs to be a certain amount spent for most finance companies until since chemicals are not drastically high that is something that would be a little bit more tricky to cover for all of our customers. That is more so of what the office focuses on when we are looking into article topics and things to discuss that will make the things a lot more simple and explain through our articles concerning our construction projects or our hot tubs in Tulsa. Now when you look at it from the operational side they are going to be looking at what will make the process a lot easier when they are going out to the customer’s home for the first time or what will make the process easier to have to duration of the project they’re going to be looking at how communication should be between the customers if we should be reaching out to them when I get to this stage or when I get to this stage what important updates do I have like they’re going to be looking more at stuff like that. how they should go about delays if there’s that weather or if a customer decides they don’t want us to work at their home while they go on vacation and then I have to pause the project what does that process look like that we can explain to Future customers so they don’t have to worry about that or they know what to expect if these things happen these are the type of things These are more so the things that the operational side will want us to cover because this would cover a lot of the things that they would have to go through and of course we’re doing this to make things a lot easier for you guys so if we can explain those processes and things a lot easier for you to understand along the way then that’s something that they would like for us to do so we totally understand it from that standpoint that operational standpoint as well. They’re going to also be looking at when you’re getting one of our hot tubs in Tulsa how we can make the process easy for delivery if a customer decides that they don’t want to be home or they can’t be home but they still want it to be delivered on that day and we don’t really like to deliver hot tubs with the customer not there. there are many different ways that someone on the operational team can go as well so that is something that we are looking into to kind of narrow that down and see if there is an easier way to process it or if there’s easier way to expand to you guys so you fully understand what to expect when you are getting a construction project or one of our hot tubs in tulsa. then of course we have the showroom staff so these are your sales seeing the people that you are going to work with when you are coming in to do your project selections or when you are coming into look at all the hot tubs in Tulsa schedule a wet test and all the fun things like that these are the people who will be making suggestions that are more so along those lines like how can we make this process easier for our customers to do project selections. Like some of our customers may come in and struggle doing their project selections because they can find something that’s very pretty but it’s hard to completely envision it all together. this is where in that phase of your construction projects you kind of have to use your imaginations we can show you a picture that’s pretty close now if we do have a project that we have pictures for and it’s already photographs and things like that we don’t mind showing you on our website like hey this will look similar to this Is something that we have had to do and it will not make things completely difficult for us to do that for you. we always want our customers to feel confident in their choice that they choose in one of our hot tubs in Tulsa so we’re going to make sure we go over all those features all those benefits based off the conversation that we had with you to show you what is going to fit you best we’re going to go over all that again to make sure you will indeed be satisfied once that hot tubs in Tulsa is delivered to your home.