What are things that we do to keep our customers so satisfied? What are things that we do that keeps us being the most reviewed, highest rated company in outdoor living projects? What are things that help us grow as a company? These are all fantastic questions and we are going to do our best to answer them to the best of our abilities today. There are a number of different things that make any company great at what they do and of course your product that you are selling plays a huge part but there are many different components when it comes down to any company but especially sales. One of the key things to remember is when someone is in the market they will just use our company. For example, one of our hot tubs in Tulsa is customer service. In every field customer service is so important. It’s even important in the places where we are receiving fast service like a fast food restaurant but it is very important in our line of work especially with expensive products. think about going to go get a luxury suitcase or bag and when you went to the store all of the workers were snobby and they didn’t want to help you and didn’t answer any of your questions and so you just picked a bag based off of the look but you didn’t know that this suitcase didn’t come with a USB charging port if that’s something that you wanted you didn’t know that this bag wasn’t waterproof whatever the case may have been with that suitcase it’s because no one helped you and so when you come into our showroom where we have our hot tubs in Tulsa with the knowledge of knowing that most people don’t just have extra hot tubs sitting all around their house so you just know so much about it we have done the work to train our inside sales team and outside sales team to be able to answer any questions for you to put you at ease and help you narrow down your selection of what you are looking for when you come in to see our hot tubs in tulsa. that is our number one priority is our customers and getting you taken care of answering those questions being on time for the appointments that we set up with you whether it’s your sales appointment or if you have project selections and you schedule that we want to show you that we truly care about your project and your vision and about bringing it to life. you are greeted with refreshments and whatever you may need to get you taken care of. Another thing that we think plays a huge role in why we are so successful is the actual product that we sell we didn’t just go find the cheapest products that could be sold to wholesale that will break down on customers in a year or two we took our time with picking a dealer to work with to offer luxury products from a dealer who also cares about the customers experience. if you just go somewhere and you purchase something based on price we all know that you will always get what you pay for so we brought this amazing luxury product to our showroom where we have our hot tubs in Tulsa. Our dealer has worked with us on training to make sure we’re up to date on features and benefits of their hot tubs to let us know about new releases and what they’re coming out with next. They even inform us of their reports involving our stores like how we are one of the top performing stores that they have partnered with and we absolutely love the relationship that we have built with dimension one spas and it’s one that we can continue to grow and build with them. Another thing that helps us with our growth is of course our customers word of mouth is the highest form of marketing that there is. people trust people especially a person that you know a lot of ourselves come from Maybe someone saw a Pergola and someone’s backyard went to their neighbors house and asked to did it and they referred us that is how we have gotten a lot of our projects which is a really cooling unique thing that our products stand out so much that it could be seen in the neighborhood where they make someone want to go talk to their neighbor and ask information about it we absolutely love getting projects like that. When it comes down to our hot tubs in Tulsa, maybe you went to a gathering and you experienced one of our hot tubs and they told you where they got it from and then you decided that you wanted to also come here and get one of our hot tubs in Tulsa we love those as well. the most important thing that really keeps us going is all of our Google reviews we have a ton of Google reviews from homeowners just like you all over Oklahoma with every single project that we have to offer and some people have waited months or years to leave a project review because they wanted to see how well it holds up we love those too because it shows the longevity it shows that we put detail into our work it shows that we build things to last it shows that we keep our word with time when it comes down to warranty issues and anything like that you can find all kinds of reviews on our Google and see how well we take care of our customers. These are some of the things that we think keep us going in the business and being so successful whether it’s one of our more simple projects like just delivering one of our hot tubs in Tulsa or if it’s more of our other projects like swimming pools and things we treat all our customers the same in every project the same no matter what it is.